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Store Policies

- Currency: All prices are listed in US Dollars.

 
- Payment options: I accept Paypal funds or credit card payments. If you do not want to create a Paypal account you can use your credit card and pay thru Paypal without creating an account. I can also receive bank transfers and Western Union and Moneygram money orders. All additional fees should be covered by the customer.
 
- Exchanges and refunds:
 
I accept exchanges for items purchased within the last 30 days. Customer pays shipping in both ways.
 
Money refunds are available for US customers who shop Storchenwiege, Hoppediz and Walter's Organic products.
 

Items to be exchanged/returned must be in brand new, unwashed condition.

 
-Delivery time: Delivery of in stock items usually takes 2 weeks for foreign orders. US customers shopping US located items usually get their items in 2-4 days.
 
-Items availability: Some of the store items are dropshipped from the US. I try to keep items availability updated, but it is lightly possible that the item you order might be out of stock. In that unusual case, I will immediately refund 100% of the payment and offer the customer a store credit of $5.
 
- Shipping fees: Prices include shipping in most cases. In the product page you will be asked for location and the final price will be displayed.
 
- Customs fees: The listed prices DO NOT include any additional fees or charges that foreign customers might be billed by customs at the destination country. Customs policies vary in every country, so I can not be aware of them. However, I can encourage you to research on your country's customs policies regarding weight and price limits and fees for certain products. I have shipped to many countries in America, Europe and Asia, and only 1 customer reported having to pay an unreasonable amount to Customs. If this happened again, I will not be able to refund that money.